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Home>
About Us> Press Room> Ducont offers digital guides
Wednesday, October 17, 2001
Ducont offers
digital guides
Ducont has unveiled two multi-channel Internet delivery systems,
otherwise known as digital companions. The first, bank.companion,
enables regional banks to provide Internet and wireless banking
services to their customers.
Subscribers can access their bank accounts and perform routine
transactions over the Net, by utilising IVR (Interactive Voice
Response), WAP (Wireless Application Protocol), SMS (Short Message
Service) and PDAs (Personal Digital Assistants). The Internet,
IVR and WAP channels are fully Arabised.
Internet banking brings the convenience of online banking to the
Middle East, allowing customers to check their account balance,
request cheque books, effect account-to-account transfers and
personalise their services, configuring SMS alerts, for example,
or defining limits for transactions.
Bank.companion also integrates IVR to offer services over wired
telephones. The customer can check his accounts, complete a funds
transfer and pay utility bills through existing networks.
WAP banking, meanwhile, allows a customer to transact with his
bank through a WAP enabled phone: a similar service to that of
Internet banking with the additional benefits of a wireless network.
SMS banking relies instead upon ‘push and pull’, alerting customers
to account-related activities. Information from the bank can be
requested as and when required.
Ducont’s software is constructed on ‘N’ tier architecture with
Java 2 standard components, deployable in any J2EE standard application
servers. In order to integrate Ducont’s application offering more
easily, the company has teamed with middleware provider, BEA Systems.
Providing the right information at the right time to investors
is obviously essential for trading and investment activities in
the stock market.
Hence, Ducont has also unveiled Quotes.companion at Gitex
2001. Designed for individual investors, stockbrokers, fund managers
and investing corporations, the service delivers critical information
on stock price changes to investors worldwide through SMS.
Today, the service offers information on the Dubai Stock Exchange,
but the company is already talking with other regional markets,
and further abroad too.
“We have included the traditional markets, but if for instance
we have a demand for the Hong Kong Stock Exchange then we will
look at collecting that information as well,” said Ivan Fernandes,
managing director and chief executive.
Copyright © 2001 ITP.net. All rights reserved.
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