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ASPect ::: SMS Services

Today, GSM phones are far more popular than the Internet as contact channels. Corporates have thus been looking at opportunities to extend their businesses over SMS to improve customer relations and cross-selling.

SMS has proved to be an effective information and marketing tool because of the real-time, instant, speedy and targeted messaging value it offers. Ducont's bulk SMS ASP services are designed to facilitate the use of this communication medium for companies keen to find immediate solutions for their messaging requirements.

Ducont's standard SMS ASP service enables customers to use their individual online accounts to manage/maintain broadcasts, distribution lists, statistics and lots more. The service permits:

• international SMS
  
• branding
  
• one-to-one messaging
  
• one-to-many messaging
  
• multilingual (Arabic and English) messaging
  
• binary messaging
  
• concatenated messaging
  
• high throughput
  
• online report requests
  
• online distribution list management
  
• database and account security through password control
  
• 24X7 SMSC monitoring and scheduled maintenance through professional Network Engineers

The base service can also be customised to incorporate messaging via e-mail requests.

With an increasing number of participants indicating interest in SMS-based campaigns and promotions and owing to the large mobile phone penetration in the Middle East region, another phenomenon to have taken the direct marketing and CRM world by storm is 'mobile marketing'.

Ducont's services for mobile marketing including end-to-end solutions for clients to:

• initiate and maintain a campaign
• maintain and manage campaign-specific databases
• log participant responses
• access periodical reports and statistics
• earn premium revenues

Ducont has extensive connectivity with operators across the Middle East, North Africa and the Indian sub-continent and offers a range of solutions to clients for potential campaigns, including hosting of SIMs and Short Code connectivity. Our central virtual SMSC offers:

• Access to more than 500 operators in the GSM world
• Wide coverage through tie-ups with multiple SMS operators
• A meaningful and convenient user interface

We provide dedicated technical and customer support and consultancy throughout the campaign period for our clients.

Ducont is an anti-spam company and encourages a policy of permission-based messaging.

Interested in Ducont's SMS ASP services? Write to our Product Manager for more information and a service overview.