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Mobile Sales Automation System

Any sales team in a company today, has to deal with various constraints. They need to continuously be in touch with their office, for updates on availability, prices and schemes for the products they sell. While this external reliance is a bottleneck, even the information obtained is not always accurate. Ducont's Mobile Sales Automation System (MSAS) enables a highly mobile sales force to increase productivity on the field, react faster to customer requirements and access and update sales related information anytime, anywhere.

Ducont's MSAS could be used to:

• Enquire on stock status of a particular product
• Confirm prices
• Confirm delivery schedules
• Update the database once a sale has been made
• Conduct short-term sales promotions (a company could send an SMS message to a salesperson on the field to inform him/her of a short-term price advantage scheme, which (s)he could use effectively, without having to first come to the office to find out about the scheme)
• Send greetings

The value of using SMS to automate some of the functions of the sales force is very high as:

• The customer will not forget that a salesman was able to react instantly to his request, without having to call his office. This will help to build top-of-mind recall value for the company and result in word-of-mouth publicity.
• Sales information is updated immediately after the sale and not necessarily after the sales person returns to the office, as in the current scenario.
• The sales force is in constant touch with the office, in a more cost-effective way.
• The customer will remember a greeting that is received on his/her mobile phone. This will help to build customer loyalty, in a very competitive environment.
• The system facilitates tremendous cost-savings.
• Fresh enquiries can be sent immediately to the sales force. The technology ensures that the intended recipients receive the message. Even if the mobile phone is switched off, the message will be displayed the moment it is switched on. So telephonic follow-ups can be drastically reduced, thereby freeing the staff for more productive work.
  

Interested? Contact our Product Manager for more information and a product overview.